Refund policy

 

Return & Refund Policy

At ZamZamDryFruit, we take great care to deliver fresh and hygienically packed products.

Returns

• Due to the perishable nature of dry fruits, we generally do not accept returns once the parcel has been opened or used.

• Returns are only accepted if:

  • The product received is  defective, or incorrect.

  • The request is raised within 48 hours of delivery.

   

 

 

Refunds

• If your return request is approved, you will be eligible for either:

  • A replacement product, or

  • A full refund to your original payment method.

   

• Refunds may take 5–7 business days to process after approval.

 

How to Request a Return

• Please contact us at  Email / WhatsApp Number within 48 hours of receiving your order.

• Provide your order number, product images, and reason for return.

• Our team will review your request and guide you through the process.

Non-Returnable Items

• Opened or partially consumed packs.

• Products not in their original condition.

• Any request made after 48 hours of delivery.

We are committed to customer satisfaction and will always do our best to resolve genuine concerns.